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I play on GTArcade. I've made a recharge recently. But until now I haven't received the diamonds.

2016-03-17 22:52:32 It might be the following situations: 1, You might have selected the wrong server; 2, It might take a while for diamonds to reach you character; 3, It might be that your payments were rejected by one of our payment systems. In this case your money will be returned to you; 4, If it's none of the above situations, could you please tell us the order ID, or reference ID of this recharge? We'll track your recharge through this. And once it's confirmed, we'll send you the diamonds you deserve.