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Support Center
  • Q. Why can't I use the Crest to evolve my Berserker Claw?

    A. When you want to evolve your hero, you should check Char, find that hero, and you'll see an "Evolve" button there. Click on it and the Evolve interface will pop out.

  • Q. I didn't use up the attempts of drawing from the last House of Cards. Will them be carried over?

    A. No. Actually in all our events, the attempts unused won't be carried over when next ones start. So please make sure that you use up all of them before the expiration of the events.

  • Q. [General] Why can't I speak in World Chat?

    A. You will be automatically muted by our system for 15 minutes if you repeat messages where 70% of the content matches a total number of 5 times.

  • Q. [General] I have reached Level 32. Why isn't Tidal Pool activated?

    A. Tidal Pool will be activated after you finish the Level 32 main quests. Be sure to finish all the main quests up to your level to activate new functions.

  • Q. [General] Why was my daily check-in reset?

    A. Daily check-in is reset at the beginning of each calendar month. Be sure to get 20 check-ins within a month to get the big bonus!