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Support Center
  • Q. I have many shards from previous events and I'm not able to sell them.

    A. Please don't worry about it. We're going to introduce an in-game item exchange function where you can finally dispose of these items. It's something to look forward to!

  • Q. I didn't use up the attempts of drawing from the last House of Cards. Will them be carried over?

    A. No. Actually in all our events, the attempts unused won't be carried over when next ones start. So please make sure that you use up all of them before the expiration of the events.

  • Q. Why can't I collect the Grand Prize? I'm on the prize list.

    A. There's a required points for you to reach to get the Grand Prize. Please check the event interface.

  • Q. How can I play this game with full screen?

    A. There is a full screen button at the top left of the game interface. Click on that to activate full screen mode.

  • Q. A strange guy keeps sending me weird messages. What should I do?

    A. Let us know the nature of the messages if you feel they are keeping you from enjoying the game. That said, please remember that trolls usually go away when they are ignored!